According to the Houston Chronicle, a number of CenterPoint Energy customers received shockingly high bills earlier this week, some for more than $200,000.
Roughly 27,000 CenterPoint customers received shocking emails alerting them that they owed $202,102.16 for natural gas. This surely added some major stress to a week where Texans have had all the stress they can handle.
The company released the below statement to calm anyone who received one of these messages:
“Customers who received an email notification showing an amount due of $202,102.16 for natural gas should disregard and not pay it as they don’t owe this amount. We are sorry for the inconvenience. This was only an email message error, not a billing error.”
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